OUR STRATEGIC FOUNDATION
Vision: To be a healthy, growing company with a loyal customer base for whom we provide a wide variety of communication and printing services to meet their strategic goals.
Mission: As employee owners, it is our mission to utilize our expertise, resources and passion to meet the business goals of our customers. We help our customers succeed by providing outstanding service, technical business capabilities and excellent quality products.
This results in a stable and challenging work environment which maximizes our job security and our job satisfaction, so we and our families can enjoy a high quality standard of living.
- We are responsible and answerable for our actions, assignments, and duties within the organization.
- We empower individuals and rely on them to use their authority responsibly.
- We follow through on promises and lead by example.
- We understand customer expectations and take steps to exceed them.
- We own responsibility for ensuring total customer satisfaction and take action to overcome shortcomings wherever they arise.
- Without customers, we cannot survive!
- We do the right thing, not the easy thing.
- We do what we say we will do.
- We always interact with others ethically and honorably.
- We expect complete honesty in everything we do.
- We conduct ourselves with uncompromising integrity and honesty as individuals, as teams, and as a company.
- We believe in our company and that we can succeed in anything that we do.
- We believe that passion for what we do is the key motivator for excellence.
- We are committed to excellence in everything we do.
- We are dedicated to exceeding our customers' expectations; this can only be done by ensuring the very highest standards throughout the work cycle.
- We believe that individuals who are treated with respect and given responsibility respond by giving their best.
- We treat everyone with equality, dignity and respect.
- We can achieve more by working together than on our own. "The whole is greater than the sum of its parts."
- We work together towards a common goal.
- Work in the best interests of other team members, and with mutual support.
- Debate privately but publically present a "common front".
- We are a winning team of talented people, managed through deliberate consensus, deriving expertise from our diversity.